Shipping Policy

 

MADAMGLOW.COM currently offers shipping options for the United States and International. Pricing and ship windows vary by location and order value.
 
United States
USPS is our designated shipping carrier for standard shipping. All orders take 1-2 business day to process and 3-5 business days to be delivered. 
 
 
INTERNATIONAL
UPS and DHL are our designated carriers for all International orders. Pricing is calculated at checkout and is determined by both the weight of your parcel as well as location. Shipping options are dependent on location and will be available for selection upon checkout. 
All orders require 1-3 business days to process and ship window will be specified at checkout when selecting your preferred selection. Expect orders to arrive within 1-9 weeks.
 
Customs and import fees may apply to some international orders. These fees fluctuate by country and by order value. We have no control over these fees. The customer is responsible for all customs and or import fees.
 
ORDER STATUS
How can I find the status of my order?
As soon as your order ships, you will receive an email updating you on the delivery status with an associated tracking number. You can view your order’s delivery status on directly on the shipping carrier’s website by entering your unique tracking number. Please note: some carriers may not have tracking information available for up to 24 business hours after the order has shipped.
 
 
If a package is returned to Madamglow.com due to incorrect shipping address provided by you the customer. The customer will be responsible for redelivery cost.
 
Questions about our shipping policy? Contact us at info@madamglow.com